Privacy Policy

Last Updated: January 22, 2026

1. Introduction

Welcome to the Language Institute of the Americas ("we," "our," or "us"). We are committed to protecting your privacy and ensuring transparency in how we handle your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://languageinstituteoftheamericas.com/ and use our educational services.

This policy has been designed to comply with applicable privacy laws and regulations, including requirements for advertising on Meta platforms (Facebook and Instagram). We believe in being transparent about our data practices and giving you control over your personal information.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.

2. Information We Collect

We may collect information about you in a variety of ways to provide you with the best possible educational experience. The information we collect includes the following categories:

Personal Data

We collect personally identifiable information that you voluntarily provide to us when you register for a free trial class, enroll in our programs, or participate in various activities on our website. This may include your name, email address, telephone number, physical address, age, gender, and other demographic information. We also collect information about your interests, educational background, and language learning goals to personalize your experience.

Derivative Data

Our servers automatically collect certain information when you access our website. This includes technical data such as your IP address, browser type and version, operating system, access times, pages viewed before and after visiting our site, and the duration of your visit. This information helps us understand how visitors interact with our website and allows us to improve our services.

Financial Data

We do not directly collect or store financial information such as credit card numbers or banking details. All payment transactions are processed through secure third-party payment processors. When you make a payment, your financial information is provided directly to these processors, and their use of your personal information is governed by their respective privacy policies. We only receive confirmation of successful transactions and basic transaction details necessary for record-keeping.

Data from Social Networks

If you choose to connect your account to social networking sites such as Facebook, Google, or other platforms, we may collect information from those services. This can include your social network username, profile picture, email address, location, gender, birth date, and public data for your contacts. The specific information we receive depends on your privacy settings with those social networks and the permissions you grant us.

Third-Party Data

We may receive additional information about you from third-party sources, such as analytics providers, advertising networks, and data brokers. This information helps us better understand our audience and improve our marketing efforts. We combine this data with information we collect directly from you to enhance your experience.

Data from Contests, Giveaways, and Surveys

When you participate in contests, giveaways, or respond to surveys, we collect the personal and other information you provide. This may include contact details, preferences, and feedback about our services. Participation in these activities is voluntary, and you can choose whether to disclose this information.

3. Use of Your Information

Having accurate information about you enables us to provide you with a smooth, efficient, and customized educational experience. We use the information we collect for various legitimate business purposes, including but not limited to the following:

We use your information to create and manage your student account, communicate with you about your enrollment and classes, fulfill and manage purchases and payments, and process transactions related to our services. Your contact information allows us to send you important updates about your courses, schedule changes, and administrative matters.

We use your data to deliver targeted advertising, promotional materials, newsletters, and information about special offers through various channels, including email, social media platforms like Meta (Facebook and Instagram), and other digital advertising networks. This helps us reach prospective students who may be interested in our language programs.

Your information helps us improve the efficiency and operation of our website, monitor and analyze usage patterns and trends, and enhance your overall experience with our services. We use analytics to understand which features are most valuable to our users and where we can make improvements.

We may use your information to administer promotions and contests, compile anonymous statistical data for internal analysis or sharing with partners, notify you of updates to our services, offer new programs and recommendations tailored to your interests, and perform other business activities necessary to operate our educational institution.

Additionally, we use your information to prevent fraudulent transactions, monitor against theft and other criminal activity, process payments and refunds, request feedback about your experience, resolve disputes and troubleshoot problems, respond to customer service requests, and ensure the safety and security of our community.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations to provide our services and fulfill our business obligations. Your information may be disclosed in the following circumstances:

By Law or to Protect Rights

If we believe that the release of information about you is necessary to respond to legal process, comply with applicable laws, investigate or remedy potential violations of our policies, or protect the rights, property, and safety of our organization, our students, or others, we may share your information as permitted or required by law, regulation, or legal process.

Third-Party Service Providers

We share your information with third-party service providers that perform services on our behalf. These providers include payment processors, data analytics companies, email delivery services, hosting providers, customer service platforms, and marketing assistance providers. Importantly, this includes sharing information with Meta (Facebook) for the purposes of targeted advertising and remarketing campaigns. All third-party service providers are contractually obligated to maintain the confidentiality of your information and use it only for the purposes for which we disclose it to them.

Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by applicable law. You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

Online Postings

When you post comments, testimonials, or other content to our website or social media pages, your posts may be viewed by all users and may be publicly distributed outside our website. Please be mindful of the information you choose to share publicly.

Third-Party Advertisers

We use third-party advertising companies, including Meta Pixel and Google Ads, to serve advertisements when you visit our website and across the internet. These companies may use information about your visits to our website and other websites to provide advertisements about our language programs and other goods and services that may interest you. This information is typically collected through cookies and similar tracking technologies.

Affiliates and Business Partners

We may share your information with our affiliates, including our parent company, subsidiaries, joint venture partners, or other companies under common control. We require these affiliates to honor this Privacy Policy. We may also share your information with business partners to offer you certain products, services, or promotions that complement our educational offerings.

Other Third Parties

We may share your information with advertisers and investors for the purpose of conducting general business analysis, improving our services, and supporting our growth. We may also share aggregated or anonymized information that cannot reasonably be used to identify you.

5. Tracking Technologies

Cookies and Web Beacons

We use cookies, web beacons, tracking pixels, and other tracking technologies on our website to help customize your experience and improve our services. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our website. Most web browsers are set to accept cookies by default, but you can usually modify your browser settings to decline cookies if you prefer. However, please be aware that disabling cookies may affect the availability and functionality of certain features on our website.

Internet-Based Advertising

We use third-party software and services to serve advertisements on our website, implement email marketing campaigns, and manage other interactive marketing initiatives. This includes the use of the Meta Pixel (Facebook Pixel), Google Analytics, and other similar technologies. These tools may use cookies or similar tracking technologies to help manage and optimize your online experience with us, deliver relevant advertisements, and measure the effectiveness of our marketing campaigns.

The Meta Pixel, in particular, allows us to track conversions from Facebook and Instagram ads, optimize our advertising campaigns, build targeted audiences for future ads, and remarket to people who have already taken some action on our website. You can learn more about how Meta uses data and opt out of personalized advertising by visiting your Facebook ad preferences.

6. Third-Party Websites

Our website may contain links to third-party websites and applications, including advertisements and external services, that are not affiliated with us. These links are provided for your convenience and information. Once you use these links to leave our website, any information you provide to these third parties is not covered by this Privacy Policy. We cannot guarantee the safety, privacy, or accuracy of information you provide to third-party websites. We encourage you to read the privacy policies of any third-party websites you visit.

7. Security of Your Information

We take the security of your personal information seriously and use administrative, technical, and physical security measures to help protect it from unauthorized access, use, disclosure, alteration, and destruction. These measures include secure servers, encryption of sensitive data, regular security assessments, and employee training on data protection practices.

However, please be aware that despite our best efforts, no security measures are perfect or impenetrable, and no method of data transmission over the internet can be guaranteed against interception or other types of misuse. While we strive to protect your personal information, we cannot ensure or warrant the absolute security of any information you transmit to us. You transmit all such information at your own risk.

8. Policy for Children

We provide educational services to children, but we do not knowingly solicit personal information directly from children under the age of 13 without parental consent. Our services for children are designed to be used with parental or guardian involvement, and all personal information about children is collected from and provided by their parents or legal guardians.

If you are a parent or guardian and believe that your child under the age of 13 has provided us with personal information without your consent, please contact us immediately using the contact information provided below. If we become aware that we have collected personal information from a child under 13 without verified parental consent, we will take steps to delete that information as quickly as possible.

9. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting that you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this time, no uniform technology standard for recognizing and implementing DNT signals has been finalized by industry groups or regulatory bodies.

As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

10. Your Rights

You have certain rights regarding your personal information, subject to local data protection laws. These rights may include the following:

• Right to Access: You have the right to request access to the personal information we hold about you and receive a copy of that information.
• Right to Rectification: You have the right to request that we correct or update any inaccurate or incomplete personal information we hold about you.
• Right to Erasure: You have the right to request that we delete your personal information under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.
• Right to Object: You have the right to object to our processing of your personal information for certain purposes, including direct marketing.
• Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
• Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal information violates applicable data protection laws.

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable data protection laws. Please note that we may need to verify your identity before processing your request.

11. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria we use to determine our retention periods include the length of time we have an ongoing relationship with you, whether there is a legal obligation to which we are subject, and whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations).

12. International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. For significant changes, we may also provide more prominent notice, such as sending you an email notification.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of our website and services after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by the modified Privacy Policy.